GNAX recommends...

1. That you never share your passwords.
2. That change your password every 3 months at minimum.
3. Create a service account (on your systems) with the appropriate access privileges for technical support purposes. this limits your exposure to potential unauthorized access.
4. If you must list a password in a third party system assume it's public knowledge, it is advised that you change passwords once the third party is finished with the support call.
5. Information found in our service desk application is not encrypted, please change all passwords immediately.

Thank you for your attention to this very important message